Managed IT Services
24/7 monitoring, help desk, patch management, and on-site plus remote support, backed by customized service agreements built around how your business actually runs.
Everything under managed it services.
24/7 Monitoring & Help Desk
Round-the-clock network monitoring backed by a remote help desk — alerts, alarms, and performance reporting feed straight into troubleshooting and repair, run on ITIL practices rather than ad hoc ticket handling.
Microsoft 365 & Systems Administration
Exchange and Microsoft 365 administration, email server and mobile device support, and the patch management, anti-virus, and preventive maintenance that keep the whole stack current without a client having to ask.
IT Strategy & Service Agreements
Long-term service agreements built around technology consulting and IT strategy, plus end-user training so new tools and workflows actually get adopted, not just deployed.
Procurement & Deployment
Client and server setup, new laptop and workstation procurement, and software and hardware installation — including office relocations and equipment moves handled end to end.
What we build and run on.
Applications
Microsoft 365 & Exchange, Google Workspace, Salesforce, QuickBooks, Slack
Operating Systems Supported
Windows Server 2003 through current, Windows 7 through current, All Apple operating systems, Android, ChromeOS
Where we've done this before.
LifeStance Health
IT integration engine for a 25+ acquisition growth program
Cumming Family Medicine
Full-service MSP for a growing medical practice
South Atlanta Pulmonary Associates
Managed IT and server support for a growing pulmonary practice
Spring Metal USA Recycling
Managed IT across the US, Europe, and China
Hight Knox - A Real Estate Investment Trust
Managed IT across a multi-property portfolio
Running a home office or a small business instead of an enterprise network? The same team handles that too.
Home & Small Business SupportQuestions worth asking before you call.
Managed IT clients get 24/7 network monitoring and alerting, backed by a remote help desk and on-site support with same-day service available in most areas, seven days a week. You're not waiting on a ticket queue — the team monitoring your systems is the team that responds.
Tankoh partners with a vetted network of specialist IT firms and subcontractors to scale project teams for larger engagements, while keeping a single point of accountability with the client. The network scales the work — Tankoh stays the accountable party from first call to delivery.
Yes — through the same vetted partner network that answers the subcontracting question above, plus direct principal involvement on every engagement so scale doesn't mean losing a single point of contact. Tankoh already works with multi-location clients across behavioral health and retail/franchise operations.
Engagements run as project-based work with a defined deliverable and timeline, an ongoing service agreement for managed IT, cybersecurity, or cloud operations, or a hybrid of both — structured around how you actually need to work, not a rigid contract template.
See our engagement models →Either. Tankoh works as an independent contractor and integrates with existing client teams and vendors — including subcontract and white-label arrangements — so you can bring us in alongside a current provider or hand us the whole relationship.
Tankoh is Atlanta-based and delivers nationally — from single-site offices to multi-location enterprises across the United States, with same-day on-site service available in most areas around Atlanta.
Every engagement starts with a discovery call, followed by an assessment and a proposal before onboarding begins. Same-day service is already available in most areas for existing managed IT clients; for a new engagement, direct principal involvement means no queue to wait behind before that first conversation.
Let's talk about managed it services.
One conversation, no obligation. Tell us what's going on and we'll follow up within one business day.