Services & Approach

What we do, and how we do it.

Six service divisions delivered by one team, with direct principal involvement from discovery through ongoing delivery.

Who We Work With

Sectors we serve.

Behavioral & Mental Health Providers
Healthcare Services
Retail & Franchise Operations
Industrial & Manufacturing
Professional Services
Government & Public Sector

Several of the sectors above — behavioral health, healthcare services, and other regulated industries — need more than general best practices. We deploy layered controls that protect client data, systems, and users, with practices appropriate to regulated environments handling protected health information and financial records.

What We Deliver

Six divisions, in depth.

Not every engagement needs all six — but everything we build sits under one roof, with one point of contact.

Managed IT Services

24/7 monitoring, help desk, patch management, and on-site plus remote support, backed by customized service agreements built around how your business actually runs.

Cybersecurity

Firewalls, endpoint and email security, identity and access management, and Zero Trust architecture, plus incident response and physical/RFID/biometric access control for compliance-driven environments.

Tankoh secures both the network and the building — firewalls and RFID/biometric access control under one policy, one team. Most managed security providers only cover one side of that.

Cloud Services

Migration and ongoing management across Azure/M365, AWS, and Google Cloud, including hybrid-cloud architecture, mobile device management, and hosting.

Data Center & Infrastructure

Server and storage design (SAN/RAID), disaster recovery planning, structured cabling and fiber, and power protection — the physical and network backbone underneath everything else.

Software Development

Web and mobile application development, API design, systems integration, and legacy modernization, delivered on React/Next.js/Vue, Node/NestJS, and Java, across AWS/GCP/Azure.

AI & Automation

AI agents, conversational assistants, document and intake automation, and workflow orchestration — starting with an automation audit to identify what should be automated before rebuilding it.

How We Work

Engagements structured around how you actually work.

Project-Based Engagements

A scoped build with a defined deliverable and timeline — a migration, an application, an automation rollout. Clear start, clear finish.

Ongoing Service Agreements

Recurring coverage for managed IT, cybersecurity, or cloud operations under a customized service agreement built around how your business runs.

Direct Principal Involvement

The people who scope your engagement are the people delivering it. No ticket queue, no unaccountable offshore team.

Flexible Contracting

Project-based, ongoing, or a hybrid of both — we structure the engagement around how you actually need to work, not a rigid contract template.

How We Work

Five steps from first call to ongoing delivery.

Discovery Call

30 minutes

A 30-minute conversation to understand your environment, pain points, and goals. No commitment — just enough to know if there’s a fit.

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Discovery Call
FAQ

Questions worth asking before you call.

Managed IT clients get 24/7 network monitoring and alerting, backed by a remote help desk and on-site support with same-day service available in most areas, seven days a week. You're not waiting on a ticket queue — the team monitoring your systems is the team that responds.

Tankoh partners with a vetted network of specialist IT firms and subcontractors to scale project teams for larger engagements, while keeping a single point of accountability with the client. The network scales the work — Tankoh stays the accountable party from first call to delivery.

Yes — through the same vetted partner network that answers the subcontracting question above, plus direct principal involvement on every engagement so scale doesn't mean losing a single point of contact. Tankoh already works with multi-location clients across behavioral health and retail/franchise operations.

Yes. Several of the sectors we work with — behavioral health, healthcare services, and other regulated industries — need more than general best practices. We deploy layered controls that protect client data, systems, and users, with practices appropriate to regulated environments handling protected health information and financial records.

Engagements run as project-based work with a defined deliverable and timeline, an ongoing service agreement for managed IT, cybersecurity, or cloud operations, or a hybrid of both — structured around how you actually need to work, not a rigid contract template.

See our engagement models →

Either. Tankoh works as an independent contractor and integrates with existing client teams and vendors — including subcontract and white-label arrangements — so you can bring us in alongside a current provider or hand us the whole relationship.

Tankoh is Atlanta-based and delivers nationally — from single-site offices to multi-location enterprises across the United States, with same-day on-site service available in most areas around Atlanta.

Every engagement starts with a discovery call, followed by an assessment and a proposal before onboarding begins. Same-day service is already available in most areas for existing managed IT clients; for a new engagement, direct principal involvement means no queue to wait behind before that first conversation.

Trusted across Georgia

Not sure which division you need?

One call is all it takes to find out. We'll respond within one business day.