AI & Automation
AI agents, conversational assistants, document and intake automation, and workflow orchestration — starting with an automation audit to identify what should be automated before rebuilding it.
Everything under ai & automation.
AI Agents & Conversational Assistants
AI agents and conversational assistants built for a specific workflow — handling intake, answering routine questions, or triaging requests — not a general-purpose chatbot bolted onto a website.
Document & Intake Automation
Automating document processing and intake workflows so information moves through a business without someone re-typing it at every handoff.
Workflow Orchestration
Orchestrating multi-step workflows across the systems a business already uses, so a process that spans several tools runs as one coordinated sequence instead of several manual handoffs.
Automation Audits
Every automation engagement starts with an audit to identify what should actually be automated — we fix the process first, then build the tool, not the other way around.
What we build and run on.
Languages
JavaScript, TypeScript, Java, Python
Backend
Node.js, NestJS, Express, Java/Spring Boot, REST & GraphQL APIs
Databases
PostgreSQL, MongoDB, MySQL
Data & Messaging
Webhooks & event-driven integration, Scheduled jobs and queues, Data pipelines for automation workflows
DevOps & Platform
Docker, GitHub Actions (CI/CD), Terraform, Vercel, AWS, Google Cloud, Azure
Practices
Agile/Scrum delivery, Code review, Automated testing, Web accessibility (WCAG)
Where we've done this before.
Questions worth asking before you call.
Managed IT clients get 24/7 network monitoring and alerting, backed by a remote help desk and on-site support with same-day service available in most areas, seven days a week. You're not waiting on a ticket queue — the team monitoring your systems is the team that responds.
Tankoh partners with a vetted network of specialist IT firms and subcontractors to scale project teams for larger engagements, while keeping a single point of accountability with the client. The network scales the work — Tankoh stays the accountable party from first call to delivery.
Yes — through the same vetted partner network that answers the subcontracting question above, plus direct principal involvement on every engagement so scale doesn't mean losing a single point of contact. Tankoh already works with multi-location clients across behavioral health and retail/franchise operations.
Engagements run as project-based work with a defined deliverable and timeline, an ongoing service agreement for managed IT, cybersecurity, or cloud operations, or a hybrid of both — structured around how you actually need to work, not a rigid contract template.
See our engagement models →Tankoh is Atlanta-based and delivers nationally — from single-site offices to multi-location enterprises across the United States, with same-day on-site service available in most areas around Atlanta.
Every engagement starts with a discovery call, followed by an assessment and a proposal before onboarding begins. Same-day service is already available in most areas for existing managed IT clients; for a new engagement, direct principal involvement means no queue to wait behind before that first conversation.
Let's talk about ai & automation.
One conversation, no obligation. Tell us what's going on and we'll follow up within one business day.