Business services
The team at Tankoh are highly experienced in delivering quality business services to customers throughout Atlanta, GA. Contact us to find out more.
IT consultancy
Most small businesses do not have a dedicated IT person; therefore, they base major purchasing decisions on advice of friends who may not have professional experience of the IT industry or advice from high street computer retailers who are geared towards selling to the home PC market.
Tankoh provides business class IT consultancy solutions for small and medium enterprises. This includes IT sales of business computer equipment and hardware as well as business software. All purchases come with the peace of mind that we test all of our product before passing it over to you the client. All purchases are backed up by full warranty, and should a fault arise within the warranty period, we will arrange a replacement on your behalf.
Network support
For small and medium sized businesses, Tankoh provides a comprehensive technical support services which covers all makes and models of machined compatible PCs, workstations, and laptops.
Support covers all brands of PC (including Mac, Dell, IBM, Lenovo, HP, Acer, Fujitsu Siemens, Iqon) installed with Microsoft* Windows 2000, Microsoft XP Professional, and Microsoft Vista operating systems, Microsoft Office applications, and most standard application packages including anti-virus and anti-spyware.
Our services consist of telephone and remote helpdesk support for software queries and site visit by technical specialist for hardware repairs. All services are carried out professionally to Microsoft Certified Professional and CompTIA A+ standards.
Whether you have a hardware, operating system, or application software problem, Tankoh can provide the technical solution to get your PC working again quickly.
Tankoh provides a professional installation service for the implementation of Microsoft networks, whether they are on greenfield sites or part of an upgrade of existing systems.
Systems installations can include File, Print, Mail, and SQL Servers, PC workstations, printers, and any associated hardware to connect all your computers and other business equipment into a local area network. We can also connect your LAN to the internet for web and email or to other sites for VPN connectivity.
All new installations are based upon Microsoft Windows Server 2003 and Longhorn 2008 server system* which provides leading edge technologies in business WAN and LAN management. Client solutions are based upon Microsoft Windows XP Professional and Windows Vista Ultimate.
We provide a full consultation service to analyze your needs and advise on options. After a full site survey, we will provide you with detailed technical report and budget breakdown which blueprints the path to get your project implemented.
Our consultancy fee will be waived when you avail of our technical installation service. After project sign off you will continue to get three months free support of your new systems to ensure that your network is operating correctly.
With Tankoh you can be assured that your IT systems will be planned and implemented to the highest technical standards.
Flat Rate IT Support
If you have ever experienced the frustration of a technician coming onsite, working through your problem, not being able to resolve it, taking too long to remedy your problem, and then dropping a big fat bill on you, we understand. Our Flat Rate IT Support is just what you need.
The fundamental problem with the "break-fix" way of hiring a technical support person is that you're not working for the same thing. They are only profitable when you are not profitable. Your downtime is their "boom" period. That just doesn't work for us. It doesn't jive with our philosophies.
By signing up for Flat Rate IT Support, your company and our company are both put on the same side. Your uptime means that your company and our company are profiting. Your downtime is now our downtime, and you can see right away that our motivation is the same as yours.
We understand service. We get it. If you are looking at a way to control costs, and looking for a true partner for your Technology Support, contact us right away.
